Last updated: 13 August 2026
Refund Policy
This Refund Policy describes cancellation, billing, and refund practices for EcomSolveBD paid subscriptions.
Free trial
If we offer a free trial, you will not be charged until the trial ends. Cancel before the trial ends to avoid charges. Trial features and duration are shown at signup.
Subscriptions
Paid plans bill in advance on a monthly or annual cycle. Prices are shown in your dashboard and may change with notice for future renewal periods.
Refunds
Monthly subscriptions: refund requests within 7 days of charge may be considered for documented service failures not resolved by support.
Annual subscriptions: unused months may be refunded on a pro-rata basis at our discretion after the first 14 days.
No refunds for partial months after cancellation, third-party ad spend, or violations of our Terms.
Cancellation
Cancel anytime from Billing in your dashboard or email contact@ecomsolvebd.com. Access typically continues until the end of the paid period. Data export and deletion options are described in Data Deletion Instructions.
Chargebacks
Contact us before initiating a chargeback so we can resolve billing issues. Abusive chargebacks may result in account closure.